Shipping & Delivery

Mr Corn Ltd · Last updated: 28/05/2026 · Version 1.0

Short version. We deliver most orders ourselves in our own (refrigerated where needed) vehicles across our normal UK delivery area. Estimated lead times and delivery fees are shown at checkout before you pay. Perishable food is delivered cold; if it arrives outside the right temperature, tell us within 24 hours. For returns and refunds, see our Refund & Returns Policy.

1. Where we deliver

Normal UK delivery area: [List postcodes or regions you cover with own vehicles — e.g. “Essex, Greater London, parts of Kent and Hertfordshire”]
Wider UK: for orders outside the normal area, we may arrange a third-party courier. We’ll tell you at checkout if this applies and confirm the fee before taking payment.
EU: we ship to EU consumers via courier. Fees and customs handling are confirmed at checkout — see §12 below.
Outside the UK and EU: we don’t currently ship outside the UK and EU.

2. How we deliver

Own vehicles — for the normal UK delivery area, we deliver in our own vehicles, refrigerated where the order contains chilled or frozen goods.
Third-party couriers — used for wider-UK and EU deliveries. We will tell you the courier name at checkout. [Name typical couriers — e.g. “DPD, Royal Mail tracked, Parcelforce”]
Collection — collection from our Fobbing premises is available by prior arrangement; please call 07983 667783 to book a collection time.

3. Delivery times

Normal area, non-perishable goods: typically [e.g. “2–3 working days”] from order confirmation.
Normal area, perishable goods (fresh corn / chilled / frozen): typically [e.g. “next-day delivery on orders placed before noon Monday–Thursday”]. We do not deliver fresh produce over the weekend.
Wider UK or EU via courier: typically [e.g. “3–5 working days UK, 5–10 working days EU”].
Custom Work orders: lead times are quoted individually. For branded printing or made-to-order quantities, we will confirm a dispatch date in writing before starting production.

Delivery times shown at checkout are estimates, not guarantees, unless we’ve given you a guaranteed date in writing.

4. Delivery fees

Delivery fees are calculated at checkout based on order weight, contents, and delivery address.
We will not charge a fee that was not shown to you before you confirmed payment.
For Custom Work orders, delivery is included in the quoted price unless the written quote says otherwise.

5. Order tracking

Own-vehicle deliveries — we send a confirmation email when the order is dispatched, and a phone call [and/or SMS — confirm whether SMS is used] on the morning of delivery to confirm a delivery window.
Courier deliveries — we send tracking number(s) by email when the courier collects the order from our premises. You can then track using the courier’s own tracking page.

6. Risk and title

6.1 Risk in the Goods passes to you when the Goods are delivered to you (or to a person nominated by you to receive them). Until that point, we bear the risk.

6.2 Title (legal ownership) in the Goods passes to you once we have received cleared payment in full.

6.3 These rules are also stated in our Terms & Conditions §8.4–8.5 — both are aligned.

7. Failed delivery / missed delivery

Own vehicle: if no one is available to receive the delivery, our driver will leave a note and we will rebook on a follow-up trip. We may apply a redelivery fee for attempts beyond the first.
Courier: standard courier rules apply — usually a card left at the address, with redelivery or collection from the courier’s depot. Please refer to the courier’s own missed-delivery process.
If the Goods are returned to us as undeliverable, we will contact you to arrange a redelivery (chargeable) or, where the Goods are not perishable, a refund less reasonable return-handling costs.

8. Wrong address

Please double-check delivery address details at checkout. We use the address you provide.
If you provide an incorrect address and we cannot correct it before dispatch, we may apply a redelivery fee for redirecting or re-attempting delivery.
For perishable food sent to a wrong address, the Goods may not survive the redirect; we will work with you on the best outcome but cannot guarantee a free replacement.

9. Delays

We will let you know as soon as we reasonably can if there’s a material delay.
If we are more than [e.g. “5 working days”] late delivering non-perishable Goods, you may cancel the Order for a full refund, in line with Consumer Rights Act 2015 s.28 (Consumers).
For perishable food, if a delay would mean we can no longer deliver fresh-quality Goods, we will refund or rebook with you before dispatch.

10. Damaged in transit

Inspect the Goods on receipt where possible.
Photograph any external damage to the packaging before opening.
Tell us within 24 hours for perishable food, and within 48 hours for non-perishable goods (longer where you could not reasonably have opened the package — for example, you were away).
See our Refund & Returns Policy §4 for what happens next.

11. Perishable food — cold chain

Chilled food is delivered between 0 °C and 5 °C.
Frozen food is delivered at −18 °C or colder.
If the temperature of the Goods on arrival is outside the labelled range, please do not consume — tell us within 24 hours with a photo of the temperature reading or the packaging condition.
For own-vehicle deliveries, chilled and frozen goods travel in our refrigerated vans direct from our Fobbing premises.

12. EU customers — customs and import VAT

EU orders may be subject to local customs duties and import VAT collected by your member state’s customs authority.
We will provide a commercial invoice with the shipment.
We do not absorb customs duties or import VAT — these are the responsibility of the recipient.
Where the courier acts as the importer of record on your behalf, the courier may charge a small handling fee — this will be shown at checkout where possible.

13. Contact us about delivery

Phone: 07983 667783 (Mon–Fri 9am–5pm UK time)
Email: [delivery@mrcorn.uk.com — or use info@mrcorn.uk.com — confirm which]
Post: Mr Corn Ltd, 24 Curtis Farm Business Park, Curtis Farm, Fobbing, Essex SS17 9JJ, United Kingdom